Net Promoter Score calculated from 0 – 10 NPS ( Net Promoter Score ) = Promoter – Detractors Promoters (score 9-10) are loyal enthusiasts Passives (score 7-8) are satisfied but unenthusiastic customers Detractors (score 0-6) are unhappy customers
Data Science, SEO & Programming
Net Promoter Score calculated from 0 – 10 NPS ( Net Promoter Score ) = Promoter – Detractors Promoters (score 9-10) are loyal enthusiasts Passives (score 7-8) are satisfied but unenthusiastic customers Detractors (score 0-6) are unhappy customers